Tableau Server keys have a description in the Customer Portal as a Creator, Explorer, Viewer, Interactor, or Core license type but all start with the letters, "TS" and can only be activated on Tableau Server. Any key starting with the characters "TS" is to be activated on Tableau Server.Any key starting with the characters "TD" or "TC" should be activated on Tableau Desktop.Product keys will be a series of 4 letters or numbers followed by a dash for 24 total characters including the dash. No other license types will be accepted by the product.Include the dashes in the product key such as TC12-3456-7890-ABCD-1234.Be mindful of the following when entering the product key into the activation window: Copy the product key directly from Tableau Customer Portal (under "Licenses") or from your invoice.When viewing the "Licenses" in the Tableau Customer Portal, is the key found and is the "Period End Date" current or has it expired? Please Note: If a product key has expired and not been renewed, it can drop off from the Licenses list. Check the Tableau Customer Portal to determine if the key has expired or been replaced.To avoid a mistyped key, copy the product key directly from the Tableau Customer Portal or from your Tableau Invoice.
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